What are Soft Skills?

Soft Skills are the non-technical skills that are essential for building relationships and working effectively with others.
These skills require the core inter-personal capabilities for listening and communicating and the willingness to develop aptitudes for empathy, understanding and critical thinking, among others.
Soft skills encourage harmony among employees, improve productivity and efficiency, and increase profits. Companies with high levels of these skills enjoy better relations with customers, provide greater job satisfaction and retain their staff for longer.
According to Linked In the most sought-after soft skills in business are creativity, persuasion, collaboration, adaptability, and emotional intelligence. These abilities are highly complemented by positivity, motivation, and conflict resolution.

Why use Soft Skills?

Soft skills create profits. Recent research conducted by Harvard University, together with the Stanford Research Centre and the Carnegie Foundation, concluded that 85% of job success comes from soft skills. A recent survey by the Bank of America found that share price growth was 5% greater in companies that invested in soft skills and this was  accompanied by 300% more revenue growth than companies who didn’t invest in these skills. 
More specifically a research project between Shahi Exports and the MIT Sloan School of Management demonstrated that a twelve-month soft-skills training program delivered substantial returns for the textile company that produced a return in excess of 250% on investment within 8 months of its conclusion, together with a host of other benefits.
It is not surprising then that LinkedIn reports that almost 60% of hiring managers look for the right soft skills when recruiting.

How to develop your Soft Skills

Many soft-skills are considered innate, or acquired naturally, but that doesn’t mean they cannot be learnt or acquired from a training program. Soft Skills Training has been providing successful training to employees and business owners for the past 5 years and our testimonial pages are bursting with enthusiasm, especially for our influence and persuasion workshops.
Soft skills are an excellent investment for career minded employees and ambitious companies alike. They are completely transferable and will benefit both the company and the employee for the lifetime of their employment. The skills also dramatically improve the self-confidence of employees as they will understand how to develop more effective and fruitful relationships with their colleagues.
We provide a choice of training methods to suite everybody’s budget and needs.
Training can be delivered by Tutorials, Webinars, Workshops, and Coaching, and prices start from £5 for the very convenient and informal tutorials.

A few Testimonials


“Course delivered at a good pace. Very informative and thought provoking. Lots to take away.” Michele Manson, FS Company Ltd



“I Thought everything today was very impressive and left me thinking about lots of things; especially how I use communication, and how I can use it better, and how I can utilise it in my business, and in everyday life.” Karen Clayton




“Very interesting and informative, covering subjects I’ve learned before and making it current and focussing me on how to communicate moving forwards.” Rebecca Moloney – Block IT Recruitment


“It was a pleasure to attend this upbeat, motivational workshop. I have learnt a lot of valuable tools and techniques that I shall take away with me. I will certainly recommend this workshop to others.” Tracey Jones, SmartPA Partner.


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